Forbes Industries / Quality Assurance
Quality starts with
how it’s built.
Quality you can see.
Reliability you can trust.
At Forbes Industries, our commitment to quality goes beyond manufacturing. It’s a proven process that ensures every product we build meets the highest standards at every stage, from order to delivery.
Expert order review
Quality throughout production
Protected through delivery
From order to delivery
Five stages. One standard.
Our five-stage quality process brings together experienced people, integrated checks, and careful preparation for delivery. Every checkpoint keeps your product—and your customer—in mind.
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Stage 1 · Before manufacturing Expert Order Review
Our experienced sales team verifies product selection, finishes, accessories, modifications, and custom requirements. Each order passes through several departments to confirm all details before manufacturing begins.
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Stage 2 · Throughout production Built-in Manufacturing Quality
Quality control is integrated throughout our production. Components are inspected from raw materials to subassemblies and then through final assembly.
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Stage 3 · After assembly Excellence in Form, Fit & Finish
After assembly, our dedicated team verifies that the product meets all form, fit, and finish standards before it moves to final inspection.
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Stage 4 · Before packing Final Inspection
Our quality control team verifies the finished product against engineering drawings, custom specifications, and functional requirements.
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Stage 5 · Ready for delivery Protective Packaging & Shipping
After passing inspection, every product is prepared and carefully packaged to protect surfaces and components throughout transit, ensuring it arrives ready for service.
Our commitment to quality
Built for hospitality.
Backed by people.
From the first conversation to daily service, our approach connects craftsmanship, manufacturing expertise, and customer care.
Quality in every detail.
Quality guides our work across sales, customer service, engineering, production, and delivery. We invest in our people, processes, and manufacturing technology to create durable, functional solutions for hospitality.
Manufacturing expertise in the USA.
Our in-house manufacturing capabilities give us greater control over quality, supply lines, and product improvements. A connected production process helps us respond to customer needs with care and precision.
Made in the USA
with domestic and global parts
Your expectations.
Our responsibility.
Our sales and customer care teams work to understand your needs and help you find the right solution. That commitment continues after delivery, with support throughout the product’s life cycle.
Visit Customer CareLet’s build confidence into your next project
Exceptional service starts
with a conversation.
Connect with our team about product selection, custom requirements, or your next hospitality project.