Corporate Quality Vision
In additional to more than 100 years old experiences, another crucial factor which make Forbes as the leading manufacturer of hospitality products is our strong commitment in Quality. We stress quality in every aspect ranging from Sales, Customer Service, Engineering, Production to the delivery of the Finished product.
Our company has aimed to fulfil some basic hospitality industry needs, such as dynamic solution provider (esp. during the COVID pandemic), cost control, valuable investment via product durability. With these responsibilities in heart, we emphasize in training quality workforce, execute quality process, and heavily invested in advance manufacturing technologies in order to develop the product and processes that allow us to provide solutions to our customers.
Our Approach – Made In USA
Our company is very proud of producing our products in-house in the USA To maintain this commitment, Forbes takes great effort of expanding our areas of expertise and manufacturing capability to achieve this goal, Made In USA.
Our practical execution approach is to have a Direct Vertical Process. This Vertical process allow us to control the quality easily as well as quickly & efficiently make product enhancements with new developed technology.
Our Vertical Process is an effective quality process as it also allows us to monitor our costs easily, manage supply lines effectively, and ensure the highest product quality, durability and functionality.
Our Objective – To Satisfy High Expectation of our Customer
Our highly experienced Inside Sales Teams and National Sales Force are constantly working relentlessly to provide custom & optimum solution to our customer needs. The quality experience that our customers receive is not only limited to the products but also from our quality customer care after the sales.
Our emphasis on quality is no other than satisfying the High Expectation of our customer. Everything we do, we have our Customer in mind.
Our approach is straight forward, and our goal is specific. They are our guidelines to commit ourselves for excellency performance. Forbes products are not commodities but craftsman’s works. We do not cut corner and regardless any price ranges of the products, high or low, we use our greatest passion to produce the highest quality & durability products to meet our customer’s high expectation.