Corporate Quality Vision
Forbes Industries prides itself on over 100 years of continued growth and innovations. Our commitment to Quality is a crucial factor in making us the leading manufacturer in hospitality products. We stress quality in every aspect, ranging from Sales, Customer Service, Engineering, Production, Delivery of the Finished product, and continued support through the product’s life cycle.
We have succeeded in fulfilling the Hospitality Industry’s needs. Such as dynamic solution provider (esp. during the COVID pandemic), cost control, and valuable investment via product durability. With these responsibilities at heart, we are devoted in training a quality workforce, execute quality processes, and are heavily invested in advance manufacturing technologies. This allows us to develop products and processes that allow us to provide solutions to our customers.
Our Approach – Made In USA
Our company is enormously proud of producing our products in-house, here in the USA. To maintain this commitment, Forbes has taken great effort in expanding our areas of expertise and manufacturing capability to never deviate from the promise; Made In USA.
Our practical execution approach is to have a Direct Vertical Process. This Vertical process allow us to control the quality easily, as well as to quickly and efficiently, make product enhancements with new developed technology.
Our Vertical Process is an effective quality management system. This system allows us to monitor our costs easily, manage supply lines effectively, and ensure the highest product quality, durability, and functionality.
Our Objective – To Satisfy High Expectation of our Customer
Our highly experienced Inside Sales Teams and National Sales Force are working relentlessly to provide custom & optimum solution to our customer needs. The quality experience that our customers receive, is not only limited to the products, but also from our quality customer care after the sales.
Our emphasis on quality is none other than satisfying the High Expectation of our customer. Everything we do, we have YOU, our Customer in mind.
Our approach is straight forward, and our goal is specific. They are our guidelines to commit ourselves to excellent performance. Forbes’ products are not commodities, but craftsman’s works. We do not cut corners. Regardless of any price ranges of the products, high or low, we use our greatest passion to produce the highest quality & durability products. Thereby meeting our customer’s high expectations.