Forbes Industries · Here to help

Customer Care Hub.

Find product care instructions, how-to videos, and direct support for your Forbes Industries hospitality furniture and equipment.

For food & beverage, meetings & events, and hotel operations.

Hotel bell attendant guiding a luggage cart through an entrance
Support that goes
beyond the product.

A direct connection

Let’s work through
the details.

Need a document, have a product question, or want to discuss a service issue? Help us understand your request by sharing what you can.

  1. Identify your product

    Include its model number or a description of the item.

  2. Add order details

    Share an order or invoice number, if you have one.

  3. Show us what you need

    Attach clear photos and a short description when emailing.

Talk to Forbes Industries.

Our team can help you find the right resource or next step.

Visit our Contact Us page
1933 E. Locust St.
Ontario, California 91761, USA

Clear answers

A little help,
right here.

Quick answers to common questions about Forbes Industries product support.

Where can I find care and operating instructions for my Forbes product?

Visit our care and operating instructions library for assembly and care resources, including luggage carts, housekeeping carts, dance floors, and mobile stages. Check that the guide applies to your model. If you cannot identify the right document, contact our team.

Where can I watch setup and instructional videos?

Explore the Forbes Industries video library for product demonstrations and how-to videos. Use the video alongside the written instructions for your model when preparing your team to use the product.

How do I ask about replacement parts or a repair?

Contact Forbes Industries with the model number or a product description, a photo of the item, and details of the part or issue. Our team can help identify the product and review available options.

What warranty comes with Forbes Industries products?

Most Forbes products have a three-year limited warranty; custom-designed or built products generally have a one-year warranty, unless otherwise stated. Eligibility and exclusions depend on the product and the applicable terms. Read the full warranty information and contact Forbes to discuss a specific product or claim.

How can I contact Forbes Industries customer support?

Call (800) 832-5427, email solutions@forbesindustries.com, or visit our Contact Us page. Include the product model, order details if available, and a brief description of what you need.

How can I share feedback about my purchase?

Use our purchase feedback form (opens in a new tab) to tell us about your experience. For an issue that needs assistance, contact our team directly so we can review your request.

Stay connected

Fresh ideas.
For the way you serve.

Discover product updates, hospitality inspiration, and new ways to bring Forbes Industries into your operation.

Connect with us on Social Media!

Get to know us better on social media! We proudly showcase our customers and inspire new ways to order your Forbes products in textures, finishes, and colors.

Get Exclusive Offers & Updates

Stay on top of the latest products and and offers from Forbes Industries by signing up to our email list.

Scroll to Top